Posts Tagged ‘long-distance trains’

Menus on Full-Service Diners Changed

February 19, 2020

Amtrak has changed the menu on its full-service dining cars for the first time in nearly a year.

Although menu prices are largely unchanged the carrier has swapped out a few offerings while retaining others.

New to the menu are French Toast at breakfast in place of pancakes. At dinner, a cod entre has replaced Norwegian salmon while two vegetarian options are now available.

A baked three-cheese manicotti has replaced rigatoni and the vegan compliant selection is now a Cubana bowl. Also new at lunch and dinner are BBQ pork wings.

The full-service dining cars operate on the California Zephyr, Coast Starlight, Empire Builder, Southwest Chief, Sunset Limited and Texas Eagle.

The new menus are dated January 2020 and Amtrak did not announce the changes.

The menu of flexible dining fare served on Eastern long-distance trains is dated November 2019 but remains unchanged from what was implemented last October.

This service is available to sleeping car passengers only aboard the Lake Shore Limited, Capitol Limited, Cardinal, City of New Orleans, Crescent and Silver Meteor. It will be extended to Silver Star sleeping car passengers on May 1.

Coach passengers on those trains must buy food and drink from the cafe car.

In spring 2019 Amtrak dropped train specific images from dining car menus.

Although the dining car menu offerings had been standard for several years there had been some slight variations by route. That ended in spring 2019.

The latest change means there are now seven entrée selections at dinner.

Some tweaks also have been made to the full-service dining car lunch menu. Gone are baked chilaquiles and steamed mussles. New are BBQ pork wings.

The entrée salad at lunch has been replaced with a Caesar salad. Like the entrée salad, the Caesar salad offers the option of being served with chicken breast strips for an additional charge of $3.50.

The complete full-service dining car menu offerings and prices paid by coach passengers are as follows.

Breakfast: Scrambled eggs ($8.50), continental breakfast ($8.75), French toast ($10.50), three-egg omelet ($13.75), and Southwestern breakfast quesadillas ($13.50).

Lunch: Ceasar salad ($12.50), black bean and corn veggie burger ($12.50), Angus burger ($12.50), BBQ pork wings ($14), garden salad ($3.50).

Dinner: Land and sea combo of Black Angus flat iron steak and crab cake ($39), Amtrak signature flat iron steak ($25), garlic herb cod ($23), thyme roasted chicken breast ($18.50), BBQ pork wings ($21), baked manicotti ($18.50), Cubano bowl ($6.50).

A garden salad is available for $3.50 but comes standard with meals served to sleeping car passengers.

The manicotti is described as filled with mozzarella, Parmesean and ricotta cheeses and comes with a vegetable medley and Roma tomato sauce.

The Cubana bowl is described as black beans, quinoa, mango, onion, red and green peppers, and jalapenos.

Amtrak said the Cubana bowl is a healthy option for those seeking reduced calories, fat and sodium.

The BBQ pork wings are described as braised bone-in pork shanks in Stubs smoky BBQ sauce with red skinned garlic mashed potatoes.

The land and sea combo comes with a choice of baked or mashed potatoes. The flat iron steak comes with a baked potato, the cod entree comes with rice pilaf and the chicken selection comes with mashed potatoes. All entrees come with a vegetable or vegetable medley.

The children’s lunch and dinner menu are the same and priced at $7.50. The options are a Hebrew National all-beef hot dog or macaroni and cheese.

At dinner those both come with a vegetable medley. At lunch the hot dog comes with kettle chips while the mac and cheese comes with a roll.

The children’s breakfast menu includes a scrambled egg with roasted potatoes or grits, and a croissant ($4.25) or French Toast ($5.25)

Deserts range from $7.25 for the Amtrak seasonal desert to $2.75 for vanilla pudding. The Amtrak specialty deserts are priced at $6.50 and include a flourless chocolate torte, New York style cheesecake or a rotating selection.

The Auto Train sleeping car passenger dinner menu is a stripped-down version of what is offered in other long-distance trains full-service dining cars.

Dinner entrees include flat iron steak, garlic and herb cod, pan roasted chicken breast and baked three-cheese manicotti.

All entrees come with a vegetable medley. The steak comes with baked potato, while the cod and chicken come with rice pilaf. Each entrée is accompanied by a salad and dinner roll.

The children’s dinner is chicken tenders or macaroni and cheese, with both coming with a vegetable medley.

There is a signature desert item that rotates but otherwise the choices are New York style cheesecake, vanilla ice cream or sugar free jello. Optional toppings include chocolate syrup, fruit toppings and whipped cream.

As is the case with on long-distance trains with flexible dining, the Auto Train offers sleeping car passengers at each meal a single complimentary beverage, including alcoholic beverages.

However, the cocktail, wine and beer selections on the Auto Train are more limited than what is available on full-service or flexible dining cars.

There is no breakfast offered in the dining car to sleeping car passengers aboard the Auto Train although an earlier Amtrak news release had said passengers receive a continental breakfast before arriving at their destination in Florida or Northern Virginia.

Chargers Pull Test Train on Empire Builder Route

February 3, 2020

Amtrak is operating a test train on three routes that is being pulled by a pair of Siemens Charger locomotives.

The consist included two SC-44 units, a P42DC locomotive, a Horizon Fleet car, three Viewliners baggage cars, a Viewliner passenger car and four Superliner cars.

The train operated from Chicago to Seattle last Tuesday and was designed to simulate the weight and length of a long-distance train.

“The purpose of this trip is to gather data,” said Amtrak spokesman Marc Magliari, adding that officials from Amtrak and Siemens were on the train.

Additional tests runs are being made on the routes of the Coast Starlight and California Zephyr.

An online report indicated that the test train departed on the route of the Zephyr on Sunday morning and is due into Chicago on Tuesday afternoon.

Amtrak said in December 2018 that it would purchase 75 Siemens Charger locomotives for long-distance trains to replace its GE-built P40 and P42DC locomotives.

The Genesis series locomotives have been in service for more than 25 years.

The Chargers are expected to begin arriving at Amtrak in mid 2021.

Currently Chargers are in service on corridor trains in the Midwest and West.

Another Glimpse Into the World of Richard Anderson

November 21, 2019

A Bloomberg News reporter has given another glimpse into the worldview of Amtrak CEO Richard Anderson.

It’s a small examination yet a revealing one.

Anderson is not a sentimental man. For him everything is about business.

OK, so you probably already knew that, right?

Still, consider this comment from Anderson in response to a question about how his father, who worked for the Atchison, Topeka & Santa Fe, used to take the family on train trips to Chicago and Los Angeles.

“I didn’t come away with some huge love for trains, just like I don’t have some huge love for airplanes,” Anderson said. “They’re machines that you build a business around.”

Just machines? If you think about it that’s the response you might expect from a chief executive officer who spends his day looking at financial reports and making financial decisions.

It’s just that his predecessor as Amtrak president, Charles “Wick” Moorman, did have a passion for trains and that’s something that makes railroad enthusiasts feel better.

The Bloomberg portrait of Anderson doesn’t contain much more of his thinking that hasn’t been reported in other articles or he hasn’t said during occasional speeches and congressional testimony.

My key takeaway from the article was a better understanding of how Anderson got to be president and CEO of Amtrak and why.

I’ve long argued Anderson is not a rogue operator or a Trojan Horse who has surprised those who hired him.

Anderson may get most of the criticism but one of the lesser discussed elements of the many changes that have been made at Amtrak in the past two years is that Anderson was hired by a board of directors who would have spent considerable time with him before offering him the job.

They would have asked questions about his vision for Amtrak and his philosophy about transportation generally.

They knew what they were getting: A former airline CEO, yes, but also a former prosecutor.

Leonard described Anderson as having the cerebral demeanor of a senior college professor.

The reporter quoted a former boss, Texas prosecutor Bert Graham, as saying Anderson was one of his office’s best trial lawyers. “He had a way of seeing through bullshit,” Graham said.

Amtrak board members might have thought Anderson’s no nonsense approach was exactly what the passenger carrier needed.

He had the personality to do what previous Amtrak presidents had been unable or unwilling to do.

In that sense, the Amtrak board might have been like the parent of a spoiled child who hopes a teacher will do what the parent failed to do in imposing discipline.

Jim Mathews, president of the Rail Passengers Association, indirectly touched on that point when he observed that Anderson was hired to operate Amtrak like a profit-making company such as Delta Air Lines, where Anderson served as CEO between 2007 and 2016.

“He looked everybody in the eye and said, ‘OK, are you guys ready for this? We’re going to break some stuff.’ And everyone said, ‘Yes, this is what we want.’ And then he started breaking stuff. And people were like, ‘Wait, hold up. Stop! What?’ ”

And that is the crux of why Anderson is so unpopular with many passenger train advocates. He broke too many of their favorite dishes and was unapolegetic about it. He didn’t even pretend to regret it.

Anderson knows that, telling Leonard, “Most of the critics are the people who yearn for the halcyon days of long-distance transportation.”

Leonard wrote that Anderson started to lose his cool when asked if he was trying to kill Amtrak’s long-distance routes as many of his detractors have contended.

No, he answers, Amtrak will continue to operate those routes as Congress has directed and will spend $75 million next year refurbishing passenger cars assigned to long-distance service and spend another $40 million on new locomotives.

But Anderson also reiterated a point he’s made numerous times. He wants to break up some long-distance routes into shorter corridors and transform other long distance trains – he specifically mentioned the Empire Builder and California Zephyr – into experiential trains.

Anderson said he planned to ask Congress next year to authorize an “experiment” of breaking up some long-distance routes, citing the tri-weekly Sunset Limited as one Amtrak would like to address.

He knows that won’t play well with many. “Part of the problem is that the people that are the big supporters of long distance are all emotional about it,” Anderson said. “This is not an emotionally based decision. They should be reading our financials.”

Anderson can be confrontational and doesn’t mind, as the Bloomberg piece noted, throwing an elbow or two against a critic or competitor.

That’s not necessarily a bad thing because at his level the competition can be cutthroat as companies and organizations look to further their own interests.

The article noted that in an effort to confront the host freight railroads that handle Amtrak trains in most of the country Amtrak instituted quarterly report cards that grade how well they dispatch Amtrak trains on time.

Confrontation may be a useful tactic but it also has a price.

Knox Ross, a member of the Southern Rail Commission, discussed that with reporter Leonard as they rode a two-hour tardy Crescent through Mississippi toward New Orleans.

Ross said he has talked with managers at Amtrak’s host railroads who hate those report cards.

Those host railroads may not be so keen about cooperating with Amtrak to implement Anderson’s vision of corridor service between urban centers that airlines no longer serve.

The SRC has been pushing for the creation of a corridor service between New Orleans and Mobile, Alabama.

Federal funding has been approved and the states of Mississippi and Louisiana have agreed to contribute their share of the funding. But Alabama thus far has balked.

And, Ross, said, CSX, which would host the trains, doesn’t want them.

No date has yet been announced for when the New Orleans-Mobile route will begin and Ross sees the obstacles to getting that corridor up and running as a preview of what Anderson and Amtrak will face if the passenger carrier seeks to create the type of corridor services it has talked about creating.

In the meantime, Anderson continues to look for ways to cut costs as he works toward his goal of making Amtrak reach the break-even point on its balance sheet from an operational standpoint as early as next year.

Then Amtrak can take the money it now spends underwriting operating losses and use it to buy new equipment and rebuild infrastructure.

If you want to read Leonard’s piece, you can find it here: https://www.bloomberg.com/news/features/2019-11-20/amtrak-ceo-has-no-love-lost-for-dining-cars-long-haul-routes

But be forewarned that he has bought into the conventional wisdom of how the Northeast Corridor is profitable and the long-distance routes and state-funded corridors are not.

The piece is also heavy on the nostalgia angle, particularly in regards to the recent changes in onboard dining services and the historic role of passenger trains in America.

Yet if you can adopt even a little bit of Anderson’s “just the facts mam” personality, you will see where he’s coming from and have a better understanding as to why he has been doing what he’s done.