Posts Tagged ‘Lamy New Mexico’

Lamy Volunteers Pick Up Slack After Amtrak Agent Left

October 11, 2018

Volunteers have taken over many of the duties once performance by the Amtrak ticket agent in Lamy, New Mexico.

A report published on the Trains magazine website said that the volunteers greet arriving and departing passengers with luggage carts, help with the shuttle to Santa Fe, New Mexico, and offer a clean waiting room stocked with reading material, snacks, and a station cat.

The latter is Harvey, who is named after Santa Fe Railway restaurateur and hotelier Fred Harvey.

Lamy is served by Amtrak’s Chicago-Los Angeles Southwest Chief.

The station Amtrak uses is owned by the Santa Fe Southern Railway and its CEO Karl Ziebarth told Trains that it views Amtrak service as important for the community’s tourist economy.

The volunteers have been known to go above and beyond the call of duty by going out for pizza for a passenger stranded with children or driving people to Santa Fe who could not be accommodated by the shuttle service.

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Lamy Ticket Office Now Closed

August 13, 2018

Another Amtrak ticket office has closed. On Aug. 3 Amtrak pulled its agents from Lamy, New Mexico, on the route of the Southwest Chief.

The closing of the Lamy office had been announced earlier and set for July 31, but the closing was moved back a few days.

In a service advisory Amtrak said passengers for Nos. 3 and 4 will continue to have access to the station waiting area and restrooms for all train arrivals and departures.

The station is open daily from noon to 3 p.m. Amtrak personnel on the train will assist customers boarding and detraining but unaccompanied minors will not be allowed to board at this station.

Ticket options include buying with a credit card from Amtrak reservations or at the Amtrak website. Passengers paying cash can pay for tickets on the train but such tickets will be priced at the highest fare and subject to availability.

Checked baggage is no longer handled at Lamy. Nearest full-service station is in Albuquerque, about an hour southwest of Lamy.

Amtrak Sets Round of Ticket Office Closings

April 30, 2018

Amtrak is closing at least five more ticket offices across the nation. The latest stations slated to lose their ticket agent are Cincinnati; Charleston, West Virginia; Texarkana, Arkansas-Texas; Marshall, Texas; and Lamy, New Mexico.

Amtrak spokesman Marc Magliari said the stations in all cities will remain open.

Magliari said the closing is being done to save money and because the volume of business done at ticket counters continues to decline.

“Nine out of 10 tickets across the country are purchased online,” he said.

In most cases the stations will open for a period of time before train time and be maintained by a caretaker.

“However, stations under this status have the option of partnering with Amtrak to host a station. Hope, Arkansas, does this,” Magliari said.

Magliari said the Lamy ticket agent is expected to transfer to an open position in Albuquerque after the Lamy office closes on June 1.

The Texarkana window in Union Station will close on May 15 and the Marshall office on June 29. It is not known if the agents in Texarkana and Marshall will lose their jobs.

“Other positions could be found for them,” Magliari said.

Main Street Texarkana recently provide funding and volunteer labor to beautify Union Station with new landscaping. More work is also planned.

Arkansas-side Mayor Ruth Penny-Bell said she understands Amtrak’s need to cut expenses, but regretted the changing business model.

“I was glad to hear we will still have our station, but I was not happy with the ticket counter closing,” she said. “But from those of us of an older generation, it hurts not being able to go to the station and buy your ticket there.

“Sometimes it feels like the world is moving too fast, and many of us are being left behind.”

Charleston Mayor Danny Jones expressed similar regrets when he said that city’s Amtrak ticket office will close on June 6.

Jones said after that date, anyone who wants a ticket in Charleston will have to buy it online. He

Jones said not having a ticket window will be a terrible inconvenience for anyone who rides trains, adding that a lot of people are not Internet savvy and information about trains is not always up to date.

The Cincinnati ticket office is also set to close on June 6.

Southwest Chief Subject to Delay Due to Track Work

June 29, 2017

Track work being performed between Albuquerque and Lamy, New Mexico, is expected to delay Amtrak’s Southwest Chief through July 22.

In a service advisory, Amtrak No 3 may encounter delays of up to 2.5 hours at all stations west of Lamy while No. 4 may encounter delays of up to two hours east of Albuquerque.

The service advisory said that alternative transportation may be provided to passengers missing connections to Amtrak trains and Thruway buses at Kansas City, Chicago and Los Angeles.

In Position as Required by Rule

December 17, 2016
sw-limited-novemer-1-1981

The rear brakeman of Amtrak No. 4 stands watch in Lamy, New Mexico, on Nov. 1, 1981.

Amtrak’s eastbound Southwest Limited is making its station stop in Lamy, New Mexico, and the Santa Fe rear brakeman watches the boarding process from toward the rear of the train.

The two Superliner sleepers assigned to No. 4 today are on the rear end. I got to talking with this crew member during my journey, which began the night before in Los Angeles and would end early the next morning in Kansas City. Before he went off duty, he handed me the train bulletin for that day.

I made this image from the vestibule of the sleeper in which I had a room.