Posts Tagged ‘Amtrak’s Wolverines’

Niles Ticket Office Closed

April 4, 2018

The Amtrak ticket office in Niles, Michigan, closed on April 2. In a service advisory, Amtrak said all Wolverine Service and Blue Water trains scheduled to stop in Niles will continue to do so.

Passengers will continue to have access to the station waiting area and restrooms for all train arrivals and departures during normal station hours of 8:30 a.m. to 5 p.m.

However, three of the eight trains serving Niles stop there after 5 p.m.

Amtrak personnel on the train will assist customers with boarding and detraining.

Passengers who pay cash for their tickets may continue to do so aboard the train, but if they have not already made reservations they will pay at the highest fare and it will be subject to availability.

The closest Amtrak station with an open ticket office is at South Bend, Indiana, located 14 miles south of Niles.

Although Amtrak advised passengers to use that depot if they have unaccompanied minors traveling on Amtrak or need other services provided by employees, the Amtrak service advisory failed to say that none of the trains serving Niles also serve South Bend, which is on the route of the Chicago-Washington Capitol Limited and the Chicago-New York/Boston Lake Shore Limited.

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Jackson Ticket Office Closed

April 4, 2018

Ticket agent staffing of the Jackson, Michigan, Amtrak station ended this week.

Amtrak said that effective April 2, it closed its ticket office in Jackson, but will continue to serve the station with its six daily Wolverine Service trains between Chicago and Detroit (Pontiac).

In a service advisory, Amtrak said passengers will continue to have access to the station waiting area and restrooms for all train arrivals and departures during normal station hours of 7:30 a.m. to 2:30 p.m.

However, half of the Wolverine trains arrive and depart in Jackson outside of during those hours.

Amtrak personnel aboard the trains will assist customers boarding and detraining.

Passengers who pay for their tickets with cash may still do so aboard the train, but such tickets will be priced at the highest fare and subject to availability if not reserved in advance.

Amtrak said passengers who require full customer service for unaccompanied minors traveling on Amtrak or other services provided by employees should travel to Ann Arbor, Michigan, located 37 miles east of Jackson.

Snow, Ice Pile Delay Wolverine Service Train

February 14, 2018

An Amtrak Wolverine Service train struck a pile of ice and snow left close to its tracks, damaging the locomotive and delaying passengers for more than four hours during which the train lacked heat and the restrooms were inoperable.

The incident occurred on Monday evening and involved Chicago to Detroit (Pontiac) Train No. 352.

The train struck ice and snow that a local snow plow crew had left close to the rails near Michigan City, Indiana.

A Chicago radio station said some passengers felt sick and one said she feared losing consciousness during the ordeal.

Amtrak spokesman Marc Magliari said the train was forced to stop after striking the snow and ice while Amtrak personnel re-aligned the snow plow on the locomotive.

That task took nearly two-and-a-half-hours and during that time the head-end power to the passenger cars was disconnected.

Magliari said that Amtrak police and managers distributed snacks to passengers during the delay and provided what help they could. Two other Amtrak trains using the route were also delayed.

Amtrak will discuss with the unnamed town involved the need to avoid piling snow next to railroad tracks, Magliari said.

Michigan Trains Running Faster Now

January 24, 2018

Most Amtrak trains serving Michigan have faster running times, the Michigan Department of Transportation said this week.

Wolverine Service trains between Chicago and Detroit (Pontiac) have seen 20 minutes cut from their schedules. Blue Water service between Chicago and Port Huron, Michigan, has seen a smaller running time cut.

Both lines use rails owned by Amtrak between Kalamazoo, Michigan, and Porter, Indiana.

Amtrak dispatchers control the Chicago-Detroit line as far east as Dearborn except for a portion of track in Battle Creek that is owned by Canadian National.

MDOT acquired 135 miles of track from Norfolk Southern in 2012 that are used by Amtrak between Kalamazoo and Dearborn except for the CN track in Battle Creek.

The top speed between Porter and Kalamazoo 110 mph. The maximum speed is 79 mph on the MDOT-owned track, but that is expected to rise to 110 mph this year after the completion of positive train control testing and assignment of Siemens Charger locomotives to the route.

The State of Michigan has used $347 million in federal funds to replace rails, smooth curves, upgrade crossings and signals and improve train signaling and communication systems. These improvements are expected to result in higher running speeds.

MDOT funded a connection in West Detroit for a faster route to a CN line that serves Amtrak stations in Detroit, Royal Oak, Troy and Pontiac.

“At MDOT’s direction, Amtrak work crews have corrected years of deferred maintenance and have taken over dispatching,” said Joe McHugh, Amtrak vice president of state-supported services in a statement. “We have created the longest railroad segment outside the northeast that is being made ready for an even more reliable and faster Amtrak service.”

Amtrak Posts New National Sked Few Changes Made to Heartland Train Schedules

January 22, 2018

Amtrak has a new national timetable posted online and only a few changes have been made to the schedules of its trains that serve the nation’s heartland, many of them minor.

Most  of the changes affect the six Wolverine Service trains between Chicago and Detroit (Pontiac). The running times on the route are being shortened

Effective Jan. 22, No. 350 will depart Pontiac 5 minutes earlier and arrive in Chicago 15 minutes earlier than the current schedule. No. 353 will leave Pontiac 10 minutes earlier and arrive in Chicago eight minutes earlier. No. 355 will depart Pontiac 20 minutes earlier and arrive in Chicago 32 minutes earlier. Times at stations en route have been adjusted.

No. 350 will leave Chicago at its current scheduled time, but arrive in Pontiac 24 minutes earlier. No. 353 will depart Chicago 10 minutes earlier and arrive in Pontiac 27 minutes earlier. No. 354 will leave Chicago 10 minutes earlier and arrive in Pontiac 14 minutes earlier.

The eastbound Blue Water will depart Chicago at its current time, but will be scheduled to arrive in Port Huron, Michigan, seven minutes earlier. There are corresponding changes at intermediate stations.

There are no changes in the schedules of the westbound Blue Water or the Pere Marquette in both directions.

Effective Jan. 8, the Pennsylvanian began arriving in Pittsburgh from New York six minutes earlier.

There are no changes in the schedules of the Capitol Limited, Lake Shore Limited or eastbound Cardinal. The westbound Cardinal is now scheduled to arrive in Chicago five minutes earlier, but there are no changes in time at intermediate stations.

No changes were made in any schedules of trains operating in the Chicago-Carbondale-New Orleans corridor. Likewise, all Lincoln Service schedules between Chicago and St. Louis and Missouri River Runner trains between St. Louis and Kansas City, Missouri, remain the same.

Hiawatha Service between Chicago and Milwaukee has not changed.

The Illinois Zephyr and Carl Sandburg are scheduled to arrive one minute earlier in Quincy, Illinois, but the rest of the schedules on the route are unchanged.

The counterparts of the same trains will arrive in Chicago two minutes earlier without any changes in times at intermediate stations.

The westbound Southwest Chief is departing Los Angeles five minutes earlier but its Chicago arrival time is unchanged. Some times have changed at intermediate stations. This change became effective last November.

There are no changes in the schedules of the westbound Southwest Chief, or the California Zephyr, Empire Builder or Texas Eagle.

The Heartland Flyer arrives in Oklahoma City from Fort Worth, Texas, four minutes earlier, a change that took effect last October. The southbound Heartland Flyer schedule is unchanged.

Amtrak has not printed a national timetable since January 2016, but has posted one at its website since then.

The latest timetable features an image of the Maple Leaf traveling through snowstorm.

Missing from this timetable is a letter from Amtrak’s president, which had been a standard feature of previous timetables.

The typography is largely the same as in the previous timetables, but the schedule headings have been tweaked. The schedules were compiled before Amtrak said it was discontinuing the Pacific Parlour Car on the Seattle-Los Angeles Coast Starlight.

Wolverine Service Train Delayed 12 Hours on Monday

January 2, 2018

Passengers aboard Wolverine Service No. 354 were delayed by 12 hours on New Year’s Day due to weather and mechanical issues.

The delays began in Chicago where the train was scheduled to depart at 6 p.m. but didn’t get out of the station until 8:25 p.m. due to mechanical issues with the locomotive.

Severe winter weather that affected a switch then delayed the train by another hour between 10:45 p.m. and 11:45 p.m. near New Buffalo, Michigan.

The train sat in Kalamazoo, where it arrived at 1 a.m., for four hours until a relief crew arrived after the original crew ran afoul of the hours of service law.

Leaving Kalamazoo at 5:30 a.m., the train then stopped at Albion two hours later where another crew took over the train. It arrived in Pontiac at 1:42 p.m. The scheduled arrival time is 1:17 a.m.

The train had about 148 passengers aboard, Amtrak said.

Soaring Over the Huron River

December 6, 2017

Amtrak train No. 350 crosses over the Huron River in Ann Arbor, Michigan, on a recent Sunday afternoon.

The first Wolverine Service train of the day out of Chicago arrived in Ann Arbor a few minute early on this Thanksgiving holiday weekend.

The dam in the background is one of four in the city on the Huron River and the only one that still produces electricity.

Amtrak Adding Extra Trains for Thanksgiving

October 17, 2017

Amtrak will add eight extra trains in Illinois and 10 in Michigan to handle Thanksgiving travelers.

In a news release, the carrier said it will operate every available passenger car during the holiday period.

On the route between Chicago and St. Louis, train No. 300 from St. Louis will operate 35 minutes earlier than scheduled.

Lincoln Service extra No. 309 will depart Chicago at 10:30 a.m. and make all scheduled intermediate stops en route to Normal, Illinois, where it will arrive at 12:58 p.m.

No. 308 will depart Normal at 1:15 p.m. and make all scheduled stops en route to Chicago, arriving at 3:41 p.m. These schedules are in effect on Nov. 22 and 26.

On the Chicago-Quincy, Illinois, route, Illinois Zephyr No. 383 will operate 31 minutes later than scheduled.

Carl Sandburg extra No. 385 will depart Chicago at 11:30 a.m. and arrive Quincy at 3:53 p.m., making all scheduled intermediate stops.

Extra No. 384 will depart Quincy at 1 p.m. and arrive in Chicago at 5:23 p.m. after making all scheduled intermediate stops.

These schedules are in effect on Nov. 22 and 26.

On the Wolverine Service route, Extra No. 356 will depart Chicago on Nov. 22, 25 and 26 at 9:30 a.m., stopping in Michigan at New Buffalo, Niles, Kalamazoo, Battle Creek, Jackson before arriving in Ann Arbor at 3:10 p.m.

Extra No. 359 will depart Ann Arbor on the same dates at 4:05 p.m. and make the same stops, en route to Chicago, arriving at 7:46 p.m.

On the Pere Marquette route, extra No. 372 will leave Chicago at 10 a.m. and make all stops en route to Holland, arriving at 2:11 p.m. It will depart Holland at 3:10 p.m. and make all scheduled stop en route to a 5:27 p.m. arrival in Chicago.

These schedules are in effect on Nov. 22 and 26.

Reservations will be required between Nov. 21 and 27 for travel aboard the Chicago-Milwaukee Hiawatha Service.

Amtrak said that in 2016 it carried 760,755 passengers throughout its national network during the Thanksgiving travel period and it expects similar patronage this year.

It plans to assign every available passenger car to its trains during the holiday travel period.

Ticket Agent Hours Cut in Jackson, Mich.

September 18, 2017

Amtrak has reduced ticket agent service in Jackson, Michigan.

The changes, which became effective on Aug. 29, means the ticket office will be closed on Tuesday and Wednesday.

Amtrak has hired a caretaker to open and close the station on those days. Ticket office hours on other days of the week will be 7 a.m. to 2:30 p.m.

Amtrak spokesman Marc Magliari said that Tuesday and Wednesday are typically the lowest travel days in the Midwest.

He also said that many Amtrak passengers are printing their tickets at home or having them scanned on their smart phones aboard the train.

“Overwhelmingly, our passengers choose electronic ticketing,” Magliari said. “Most people are using the eTicketing and a lot of people are doing it without talking to a human.”

Magliari also quipped that “the days of people pushing coins and folded dollars across the counter to a ticket agent with a big stamping machine are pretty well gone. It’s all through automated systems.”

Jackson lacks any Quik-Trak Self-Service Ticketing Kiosks and Magliari said those are being phased out.

At the present time, Amtrak has no plans to remove its ticket agent from Jackson, Magliari said.

Jackson is served by six Wolverine Service trains a day between Chicago and Detroit (Pontiac).

Amtrak Offering $5 Tickets to Detroit

August 3, 2017

Amtrak is offering $5 tickets for travel to Detroit through Sept. 4. The fares are good for travel originating on the Wolverine Service route at Dearborn, Ann Arbor, Pontiac, Royal Oak and Troy.

Once in Detroit, passengers can ride the new QLine, a streetcar route that is offering free rides through Labor Day.

The 3.3-mile route on Woodward Avenue features 12 stops, including Comerica Park, the Fox Theatre and Midtown.

QLine streetcars operate Monday through Saturday between 10 a.m. to 7 p.m.

In another travel promotion, the Detroit People Mover is offering free rides on Monday between 6:30 a.m. and midnight, in celebration of its 30th anniversary. The fare is normally 75 cents.