Posts Tagged ‘Amtrak’s Empire Builder’

Resumption of Daily Service Yielding Fare Bargains

March 14, 2021

It didn’t take Amtrak long to make available additional sleeping car space and coach seats for the summer on long distance trains that have operated tri-weekly since last fall but will resume daily operation starting in late May.

Daily service will retrn on May 24, May 31 or June 7 depending on the route.

Those who are able to book shortly after the expanded service space and seats went up for sale were able to find some economical fares.

Amtrak’s yield management strategy ties fares to demand. So if you plan to travel this summer on a day when your train would have operated even on its tri-weekly schedule, you would have found high fares, an analysis published by Trains magazine found.

But for those able to travel on days when their train would not be serving the station from which they planned to depart, there are some bargains available for now.

For example, on one day that the Empire Builder was scheduled to operate in early June on the existing tri-weekly schedule coach seats from Chicago to Seattle were priced at,$245 while a roomette was selling for $1,074 for one adult and a bedroom was priced at $1,816 in a family room.

But on the following day coach seats were selling for $150, a roomette was $651, a family bedroom was $842 and a bedroom was priced at $1,210.

Amtrak’s Roger Harris, the carrier’s executive vice president and chief marketing and revenue, told Trains he is confident that demand this summer for coach seats and sleeping car rooms will be high enough to fill those seats and rooms at fares close to what Amtrak has charged in previous years.

“Under our original restoration metrics, we needed to see forward load factor bookings within 10 percent of historical levels, and we are actually ahead of that for this summer.”

That is likely to mean, the Trains analysis concluded that fares will not be drastically reduced across the board.

Amtrak has boosted its advertising budget by $10 million and Harris said the carrier will attempt to reach travelers through media channels it has not made much use of in recent years, particularly radio and television.

There won’t be a major advertising campaign in traditional media. Harris said Amtrak’s market’s efforts will continue to a more targeted digital advertising approach.

“It’s starting in March, because that’s when people begin planning trips and buying tickets,” Harris said.

Also look for unsold sleeping car space in a few months to be auctioned through the BidUp program that recently launched that enables passengers to upgrade from coach accommodations to business class and first class seats, particularly on corridor trains.

Amtrak Long-Distance Trains to Resume Daily Service

March 11, 2021

Amtrak said Wednesday it will reinstate daily service on 12 long-distance routes starting in late May.

Trains on those routes shifted last year to tri-weekly or quad-weekly service in the wake of steep ridership declines due to the COVID-19 pandemic.

The announcement of expanded service came hours after the U.S. House of Representatives approved a pandemic relief package that contains increased funding for Amtrak.

The legislation also contains a mandate that routes that had daily service until last year resume daily operation and that furloughed employees be recalled.

President Joseph Biden is expected to sign the $1.9 trillion bill on Friday.

Two routes, the Chicago-New York Cardinal and New Orleans-Los Angeles Sunset Limited will be unaffected by the changes because those routes have operated on tri-weekly schedules for years.

Amtrak has already resumed selling tickets for the expanded days of operation on the 12 routes.

Trains returning to daily service on May 24 include the Chicago-Emeryville, California, California Zephyr; Seattle-Los Angeles Coast Starlight; Chicago-Portland/Seattle Empire Builder, and the Chicago-San Antonio-Los Angeles Texas Eagle.

Daily operation returns May 31 for the Chicago-Washington Capitol Limited; Chicago-New Orleans City of New Orleans, Chicago-New York/Boston Lake Shore Limited, and the Chicago-Los Angeles Southwest Chief.

Resuming daily operation on June 7 will be the New York-New Orleans Crescent, New York-Savannah Palmetto, and the New York-Miami Silver Meteor (via Savannah) and Silver Star (via Raleigh).

In a news release, Amtrak said new Viewliner II sleeping cars will be making their debut on the Silver Service trains.

The Auto Train had continued to operate daily and its operations will remain unchanged.

Amtrak will receive $1.7 billion in emergency pandemic aid, which will help fund restoration of daily service on long-distance routes.

Minnesota Gov. Seeks Funding for New Passenger Service

February 26, 2021

Bonding authorization for development of a Chicago-Twin Cities train was included in a proposal issued this week by Minnesota Gov. Tim Walz.

The governor’s $518 million capital investment bonding proposal includes $10 million for the train, which would be the second to serve the route via Milwaukee.

Amtrak’s Empire Builder currently operates tri-weekly on the route on its Chicago-Seattle/Portland trek.

Minnesota’s funds would match a a $32 million federal grant awarded last year.

Studies have concluded the cost of creating the additional Chicago-Twin Cities service will be $53 million.

That includes $40 million for track and signal work in Minnesota to add capacity for passenger and freight trains.

Amtrak and the State of Wisconsin have already approved their share of the matching funds.

The new service is projected to serve 13 stations and have ridership of 124,000 annually.

Man Arrested for Threatening Amtrak Crew With Knife

November 10, 2020

An Oregon man was arrested for threatening Amtrak crew members aboard the Empire Builder as it crossed Wisconsin last Saturday.

Police said Timothy Isaiah Thomas, 31, of Portland tried to use a knife to get into a secure part of the train.

He was arrested during a stop near Oakdale, Wisconsin. Although Thomas reportedly ran away after the train stopped, he was apprehended by shortly thereafter by Wisconsin State Patrol officers after he was spotted walking along a nearby highway.

No one was injured during the incident, which continues to be under investigation.

Stations in Havre, Holdrege See Changes

October 30, 2020

Amtrak customer service representatives have begun staffing the station in Havre, Montana.

They will assist passengers in making reservations for travel on the Chicago-Seattle/Portland Empire Builder and with boarding and disembarking from trains.

The station waiting room will be open at all train times.

In a service advisory Amtrak reminded passengers that it is no longer accepting cash for ticket purchases.

Tickets can only be purchased with a credit card, reloadable credit or debit card, or Amtrak gift cards.

In other station news, work has been completed on building a new boarding platform in Holdrege, Nebraska, for the California Zephyr.

In a service advisory, Amtrak said parking arrangements at the station have changed.

Parking is now being provided the city parking lot north of the train station.

The lot can be reached from Third Avenue with an entrance west of East Avenue. The lot is free and has no time limit.

Minnesota Legislature Decline to OK Funding for New Amtrak Service

October 29, 2020

The Minnesota legislature declined to appropriate funding this year to support new Amtrak service between Chicago and the Twin Cities.

Rail passenger advocates had lobbied lawmakers to approve $10 million in matching funds for a federal grant to be used toward launching the service.

The $31.8 million Consolidated Rail Infrastructure and Safety Improvements Grant was awarded in September and is contingent upon it being matched by Minnesota, Wisconsin and Amtrak.

Amtrak has pledged $5 million while the Wisconsin Department of Transportation has agreed to kick in $6.2 million.

The Great River Rail Commission, which represents 18 governmental bodies in Minnesota and Wisconsin, indicated it will try again next year to win legislative approval of the funding from Minnesota lawmakers.

The proposed service would extend one Chicago-Milwaukee Hiawatha Service train to the Twin Cities.

The route is also served by the Chicago-Seattle/Portland Empire Builder.

Station Customer Reps Placed in Cincinnati, Charleston, Shelby

October 28, 2020

Amtrak has placed customer service representatives in its stations in Charleston, West Virginia, and Cincinnati to assist passengers booking trips and boarding the Chicago-New York Cardinal.

In a service advisory, Amtrak said that the station waiting room in Charleston has been relocated to a trailer due to construction to make the station compliant with ADA standards.

The interim facility will be open for passengers at all train times as will be the station in Cincinnati.

Customer service representatives have also begun working in the Amtrak station in Shelby, Montana, to assist passengers boarding or buying tickets for travel aboard the Chicago-Seattle/Portland Empire Builder.

Passengers will be unable to buy tickets with cash but must use a credit card, reloadable credit or debit card, or an Amtrak gift card.

Glenview Station to Get Repairs

October 16, 2020

The station used by Amtrak in Glenview, Illinois, will be getting repairs.

The village of Glenview has reached agreement with Chicago commuter rail operator Metra on an estimated $230,000 in maintenance including roof repairs, painting, and replacement to an electric door

The agreement calls for Metra to reimburse the village for the work.

The two sides also agreed that another $4,000 project will repair landscaping along under the rail line that is also used by Canadian Pacific and Amtrak trains.

Amtrak’s Hiawatha Service between Chicago and Milwaukee and its Empire Builder between Chicago and Seattle/Portland uses the line.

Track Work to Disrupt Empire Builder

September 11, 2020

BNSF track work will disrupt operations of the Portland section of Amtrak’s Empire Builder in Washington State on Sept. 13 and 14.

Train No. 27 originating in Chicago Sept. 11-12 will terminate in Spokane, Washington, on Sept. 13 and 14.

Bus 3027 will provide alternative transportation to Pasco, Wishram, Bingen, Vancouver and Portland.

Train 28 will originate in Spokane on Sept. 13 and 14. Passengers who would have boarded at Portland and all intermediate stations will instead ride Bus 3028, which will provide connecting service in Spokane.

Montana Rail Symposium Set for Sept. 17

September 11, 2020

Supporters of restoring Amtrak service to southern Montana plan to hold a virtual event on Sept. 17 to drum up support.

The Big Sky Passenger Rail Authority plans an online symposium to be called the Montana Passenger Rail Summit.

The event will be held between 10 a.m. to 2 p.m. Speakers will discuss efforts to preserve Empire Builder service across the northern tier of the state as well as revive service on a route last served by Amtrak in 1979.

That service involved the Chicago-Seattle North Coast Hiawatha, which was discontinued during an Amtrak route restructuring .

Nine Montana counties have joined the Big Sky agency.

An announcement on the agency’s website said that participants in the symposium will include elected officials, business leaders, students, passenger rail experts, environmental organizations, and transportation enthusiasts.

They will discuss the creation of the Big Sky agency, hear about the economic benefits of rail passenger service and discuss what needs to be done to restore Amtrak service to southern Montana.