Posts Tagged ‘Amtrak’s business class service’

Assigned Seating Set For NE Regional Business Class

October 30, 2019

Starting in January passengers will be able to choose their preferred seat aboard business class sections of Northeast Regional trains.

In a news release, Amtrak said the service will allow families, friends and colleagues to sit together.

Seat assignment in business class on Northeast Regional trains will begin on trains departing on or after Jan. 11.

A similar program has been has been in operation for Acela first class passengers since February 2018.

Amtrak said that seats are automatically assigned when a passenger makes a reservation.

To select a preferred seat, a passenger can change their assigned seat at any time before boarding via an interactive seat map on Amtrak’s mobile app, at Amtrak.com, or with a ticket agent.

There is no fee to choose or change a seat assignment.

Amtrak said it is considering adding seat assignment options on additional trains, but did not specify which ones.

Amtrak to End Business Class on 2 Trains

April 2, 2018

Amtrak plans to end business class service on two long-distance trains on May 1, the Auto Train and Crescent.

Amtrak said business class did not sell well on those trains and that adding a car to each train to accommodate it reduced the number of available coach seats.

Among the amenities that had been included with business class service were complimentary non-alcoholic beverages in the cafe car, full access to Washington Post and New York Times online content, priority boarding at larger stations, and extra Amtrak Guest Rewards points.

Business class on the Crescent had been provided by a regular coach positioned on the other side of the sleeping and dining cars from the coach section.

A Trains magazine report said that business class on the Auto Train had the effect of raising coach fares to the point where Amtrak was losing business, particularly with larger families.

Amtrak agents had to override the yield management system to lower the price of coach tickets. “Amtrak made the decision to discontinue business class because of insufficient differentiation between coach and business class on these two routes,” said Amtrak spokesman Marc Magliari.

Magliari added that the passenger carrier is seeking to make service more consistent across the network.

LSL Getting Business Class Service

October 22, 2016

Business class will be offered aboard Amtrak’s Lake Shore Limited starting on Oct. 24.

Amtrak Lake Shore LimitedThe service will be available between Chicago and Albany-Rensselaer and Boston. Amtrak said passengers in business class will have reserved seating in car dedicated to business class.

Other amenities for business class passengers will include complimentary coffee, tea and other non-alcoholic beverages; access to digital newspapers on AmtrakConnect; Amtrak Guest Rewards® Business Class bonus points; access to Chicago Union Station’s Metropolitan Lounge; and a fully refundable ticket if canceled prior to departure.

The service will begin with Train 48/448 originating in Chicago on Oct. 24 and on Train 49/449 originating at Boston and Albany-Rensselaer on Oct. 26.

The service is not available between New York and Albany-Rensselaer.

3 Illinois Corridor Trains Using Superliners

February 17, 2015

Passengers riding the Illini, Saluki and Carl Sandburg trains in Illinois can expect to be accommodated in Superliner equipment through the end of February.

Amtrak said the usual equipment assigned to business class service on those trains has temporarily removed.

Passengers who purchase business class tickets will receive most if the amenities normally offered on the single-level Horizon and Amfleet cars, including priority boarding, use of the Metropolitan Lounge at Chicago Union Station, complimentary beverages and a newspaper.

Half of the upper level of the of the Superliner food service car will be curtained off for Business Class passengers.

Amtrak said in service advisory that the primary difference in business class on Superliner equipment is two-by-two seating, rather than a row of single seats on one side of the aisle.

The Saluki and Illini operated between Chicago and Carbondale, Ill., while the Carl Sandburg operates between Chicago and Quincy, Ill.

In the meantime, Amtrak has discontinued business class service on the quad-weekly Chicago-Indianapolis Hoosier State. Also disconnected was AmtrakConnect® Wi-Fi. Light refreshments are not longer available on Nos. 850 and 851.

In a service advisory, Amtrak said those services, which were made available on the Hoosier State last October have been removed because  the Indiana Department of Transportation has chosen not to fund their continuation.