Posts Tagged ‘Amtrak WiFi service’

Baltimore Joining Chicago Union Station in Pilot Program for Upgraded Amtrak Wi-Fi Service

February 4, 2017

Amtrak said this week that Baltimore Penn Station will join Chicago Union Station in receiving enhanced Wi-Fi service.

Amtrak 4The pilot program includes increased connectivity and reliability, as well as two new 30-inch high-top work stations that host charging outlets for laptops, tablets and cell phones.

In a news release, Amtrak said the upgrade will replace technology installed in 2010.

“These improvements are a much-anticipated boost for our customers as the wireless connectivity in-station should be similar to what customers experience on their home networks, and will ensure they stay connected throughout their journey,” said Jason Molfetas, Amtrak’s executive vice president of marketing and business development. “Baltimore Penn is the eighth busiest station in our national network so it was a natural fit to pilot the Wi-Fi improvements to the city’s thousands of daily commuters and local students.”

Amtrak said that Northeast Corridor passengers and those aboard trains in the Midwest will be able to access through the Wi-Fi network The Washington Post, which is now the exclusive news provider for Amtrak.

Previously Amtrak only provided free Washington Post content on Acela Express trains.

Singlel-Level Long-Distance Trains Getting Wi-Fi

October 19, 2015

Amtrak’s single-level long-distance trains are slated to receive Wi-Fi service in 2016, Amtrak has announced.

The Chicago-New York/Boston Lake Shore Limited and the Chicago-New York Cardinal are both set to receive AmtrakConnect(r), a cellular-based Wi-Fi service.

Amtrak recently made WiFi available to Auto Train passengers and will also add it to the New York-New Orleans Crescent and the New York-Miami Silver Star and Silver Meteor next year.

Although Wi-Fi has been available on various corridor trains for the past few years, the Auto Train is the first long-distance train to receive the service.

Next year’s plans are to provide WiFi service on all single-level long distance routes. By the time those trains receive Wi-Fi, Amtrak said that more than 90 percent of Amtrak passengers will have access to on-board Wi-Fi.

“This new amenity marks an important milestone in our ongoing commitment to improving the passenger experience,” said Mark Murphy, senior vice president and general manager long distance. “The availability of Wi-Fi provides the connectivity passengers expect while traveling and demonstrates yet another reason why Amtrak is a smarter way to travel.”

AmtrakConnect(r) uses numerous cellular carriers to provide Wi-Fi, using 4G LTE technologies where available.

There is no cost to passengers to access the Wi-Fi service.