Posts Tagged ‘Amtrak sleeping car service’

Sleepers to Return to Boston-Washington Route

March 14, 2021

Sleeping car service is returning between Boston and Washington on the Northeast Corridor starting April 5.

The Viewliner sleepers will operate on Trains 66 and 67 with a scheduled running time of nine to 10 hours depending on the direction and the day of the week of travel.

No. 67 operates as Train 65 on Friday and Saturday nights.

Passengers will receive a complimentary continental breakfast box in the evening and may either go to the train’s cafe car for coffee and juice in the morning or have the car’s attendant deliver it to their rooms.

Amtrak also will offer passengers one complimentary alcoholic beverage.

Passengers will be able to make use of first-class lounges in Boston and Washington.

However, the lounge in Philadelphia will be unavailable and New York passengers will need to board through Penn Station because the Moynihan Train Hall and its Metropolitan Lounge are closed overnight.

The Northeast Corridor has always had sleeping cars operating on long distance trains that continue beyond Washington.

But sleeping car service between Boston and Washington has been absent since 2003.

For many years Amtrak offered an overnight train between the two terminals named the Night Owl. That train had a New York-Washington “Executive Sleeper” that was dropped off or picked up at Penn Station.

That service ended when Amtrak ceased using Heritage Fleet sleepers.

Starting in 1997, the Boston-Washington sleepers operated south to Newport News, Virginia, when he train was renamed the Twilight Shoreliner.

Amtrak officials have said the resumption of sleeping car service between Boston and Washington is being made possible by the assignment of Viewliner II sleepers to the Silver Star and Silver Meteor between New York and Miami.

Sleepers that had been operating in Silver Service have been reassigned to the Northeast Corridor.

The intercity carrier said it has enough Viewliner II sleepers to cover the resumption of daily service on the New York-Miami run in late spring.

Viewliner II sleepers have already been introduced on the New York Miami route and will be maintained at the Hialeah Maintenance Facility in Miami.

Currently the Silver Service trains are running with just one Viewliner II sleeper, Amtrak plans to soon increase that to two of every three sleepers on each train.

Train 66 is scheduled to depart Washington nightly at 10 p.m., arriving in New York at 1:55 a.m. and Boston’s South Station at 7:58 a.m.

No.  67 leaves Boston Sunday through Thursday at 9:30 p.m. It arrives in New York at 2:30 a.m. and Washington at 7 a.m.

On Fridays and Saturdays No. 65 runs on a slightly different schedule.

Amtrak said fares between Boston and Washington for one person in a roomette could be as low as $288.

Amtrak Daily Service Also Will Bring Some Service Enhancements

March 13, 2021

The restoration of daily operation to most of Amtrak’s long-distance trains starting in late May will also coincide with a spiffing up of some amenities aboard those trains.

Some long-distance trains are expected to see the return of traditional dining car service.

The intercity passenger carrier said new Viewliner II sleeping cars will be assigned to the Silver Meteor and Silver Star between New York and Miami.

The Auto Train sleeping cars will receive new and what Amtrak described as upgraded bedding, towels and linens. These will be provided to other long distance trains with sleeping car service during the summer.

Eastern trains assigned Amfleet II coaches will get new seating cushions, carpets, curtains and LED reading lights.

Amtrak said cars that went through a multi-year interior renovation program for Superliner and Viewliner I equipment, which includes new seating cushions, carpets and curtains, will enter revenue service this summer.

Although no date was given, new ALC-32 Siemens Charger locomotives will begin pulling long-distance trains this year.

They will replace the ubiquitous P42DC units that have been maintays since the middle 1990s.

The Moynihan Train Hall at Penn Station in New York will get a new Metropolitan Lounge for sleeping car passengers.

Unspecified enhancements will be made to the Auto Train.

It also remains to be seen how Amtrak will handle the restoration of traditional dining car meals.

Roger Harris, Amtrak’s executive vice president and chief marketing and revenue officer, said the carrier needs to work through the health implications of dining car operation.

“Communal dining is probably a non-starter for now, and you can work backward through food preparation and delivery,” he said.

Harris did not say which trains would receive traditional dining service. Well before the COVID-19 pandemic began Amtrak had ended full-service dining car service on all eastern long-distance trains except the Auto Train.

Traditional dining aboard the western long distance trains ended early in the pandemic in favor of serving prepackaged meals.

“It’s important to figure this out because it involves the recall of employees for the daily service this summer, so it’s a rather intertwined process,” Harris said. “There will be some food service decisions in the coming months but there will be further developments in the next year, as we get our new team really focused on this.”

Amtrak Sleeper Passengers Can Pre-Select Meals

October 1, 2020

Amtrak has begun giving sleeping car passengers the ability to choose their meals in advance of travel.

The option is now available for those riding the Capitol Limited, Cardinal, City of New Orleans, and Lake Shore Limited.

Passengers will be sent an email informing them of the option as well as offering an opportunity to view menus before selecting their meals.

Amtrak expects the ability to pre-select meals to be extended to the Silver Star and Silver Meteor in the coming weeks.

The meals on all of those trains are prepared off the train and heated onboard in a microwave oven.

Sleeping car passengers can have their meals delivered to their rooms or eat in a dining car reserved for the use of sleeping class passengers.

Amtrak currently only prepares meals onboard the Auto Train, having suspended the practice for Western long-distance trains during the depths of the COVID-19 pandemic.

However, the passenger carrier has said the suspension of on-board food preparation for Western long-distance trains is temporary and a notice on the carrier’s website indicated that full-serving dining on those trains is suspended through Dec. 15.

Your Seat in an Amtrak Viewliner Roomette

May 23, 2020

Here is your seat in your Viewliner roomette aboard Amtrak’s Lake Shore Limited.

You’ve just boarded and are looking forward to a relaxing trip to the East Coast.

But right now you’re just getting settled in your room as No. 48 sits in Chicago Union Station.

As a sleeper class passenger you were able to board ahead of most passengers so it will be several minutes before the Lake Shore leaves Union Station behind.

One downside to your seat is that it doesn’t recline as much as a coach seat does. But your seat does fold down into a bed, which is a benefit those in coach doesn’t have.

So have a seat and welcome aboard. Your train travel journey is about to begin.

Travel Downturn Keeping Some Amtrak Fares Lower

March 17, 2020

Aside from fewer people traveling, the effect of the COVID-19 pandemic on Amtrak has meant greater availability of fares at lower levels, an analysis by Trains magazine has found.

The analysis found that coach and sleeping car fares are at their lowest price level on most routes.

Amtrak fares vary depending on demand on a given day. The higher the demand the more likely that fares are to be higher.

Trains reported that passengers who believe they will be able to travel during historic busy travel periods will find sleeping car fares higher than what can be had now but still lower than what those fares would be under normal circumstances when sleeping car rooms are often sold out.

A roomette this summer on the Chicago-Washington Capitol Limited can be had for $310, which matches the current adult roomette fare.

On the Chicago-New York Cardinal, roomettes are selling for $595 whereas last year during the summer they sold for $900.

The Cardinal has long had less sleeping car space than other eastern long-distance trains and thus its sleeping car fares have tended to be higher and space is harder to get.

Nos. 50 and 51 typically operate with one Viewliner sleeper although in recent weeks sleeping car space on the route has increased slightly with the assignment of a Viewliner baggage-dormitory car to the train.

The Trains analysis spot check found that a sleeping car accommodation on the Chicago-Los Angeles Southwest Chief can be had this summer for $740 whereas it current is priced at $604.

The respective fares for the California Zephyr (Chicago-Emeryville, California) are $685 for the summer versus $547 now and for the Chicago-Seattle/Portland Empire Builder they are $900 versus $513 now.

The COVID-19 has resulted in sleeping car accommodations being sold out northbound on the Auto Train through March 23 whereas southbound plenty of space is available.

When demand for the Auto Train is strong Amtrak has the option of expanding sleeping car consists from seven cars to eight.

The Auto Train equipment pool includes Amtrak’s only two Superliner sleepers that have only bedrooms on the upper level.

Adding Meals For Silver Star Sleeper Class Passengers Will Mean Fared Equal to Those of the Silver Meteor

January 11, 2020

Amtrak’s plans to restore dining service to sleeping car passengers on the New York-Miami Silver Star will mean that any fare differentials between that train and the Silver Meteor will largely vanish.

When Amtrak removed Heritage Fleet dining cars from the Star in early 2016 and ceased to provide sleeping car passengers on Nos. 91 and 92 it also lowered sleeper class fares on that train.

At the time Amtrak said the change was a test of demand for lower sleeping car prices without meals included. The Meteor also operates between New York and Miami although over a different route between Selma, North Carolina, and Savannah, Georgia.

An analysis published on the Trains magazine website said Amtrak ensured that fares on the Star were noticeably lower than those charged for sleeper accommodations aboard the Silver Meteor, which continued to have a full-service dining car and provide meals to sleeper class passenger as part of their fare.

However, Trains said there were times when sleeper class fares on the Star were higher than the Meteor if the latter train had more available space. Chalk that up to the vagaries of Amtrak’s revenue yield management system.

The Meteor routinely operates with three Viewliner sleeping cars compared with the two assigned to the Star.

Starting May 1, a Viewliner II dining car will be assigned to each of the four equipment sets used on the Silver Star.

That car will offer Amtrak’s flexible dining service, which has a menu more limited than that available in a full-service diner.

The Silver Meteor has been operating with Viewliner II dining cars since 2017 but saw full-service dining replaced with flexible dining last October.

Amtrak had ordered 25 Viewliner II diners, but they were slow to arrive from the factory due to production problems.

On both New York-Florida trains the dining car is available only for the use of sleeper class passengers.

Coach passengers on both trains must either bring their own food aboard or purchase food and beverages from a café car.

Amtrak has spoken about enabling coach passengers to purchase the meals served to sleeper class passengers, but has not given a date for when that might begin and how it would operate.

Trains said its analysis of fares charged for sleeper class travel on the Silver Star and Silver Meteor before and after May 1 found that sleeper fares between the same destinations are always higher for the Meteor until May 1

But after that date the Meteor and Star have nearly identical fares with some variation due to varying demand on specific dates.

The flexible dining fare is also served to sleeper class passengers traveling on Capitol Limited, Cardinal, City of New Orleans, Crescent and Lake Shore Limited.

Reviews of the service have been mixed. Some have been critical of the food for its high sodium content and well as limited choices. All but one of the entrees contains garlic.

A Rail Passengers Association staffer writing on that group’s website said in her travels she has noticed that the quality of the food depends on the attention the attendant pays to heating it.

“I have had the same meal coming and going and the quality has been completely different,” wrote Carolyn Cokley. “One was heated to perfection while the other turned to rubber and left a lot to be desired.”

Cokley said in her post that some passengers may not be aware that Amtrak offers a breakfast, lunch and dinner Kosher menu that must be ordered 24 hours in advance for Acela first class and 72 hours, in advance, for overnight routes although she said it unclear if Kosher fare is available on all overnight trains or just those in the flexible dining program.

She said the advantage of the Kosher entrées is they are lower in calories, fat, saturated fat, cholesterol, carbs and sodium compared with non-Kosher entrées on both the flexible dining and traditional menus.

Amtrak Previews Coming On-Board Service Changes

January 9, 2020

A service advisory posted on the Amtrak website on Wednesday formally announced the return of dining service for sleeping car passengers on the Silver Star as well as briefly described other coming changes including the inauguration of Viewliner II sleeping car service on eastern long-distance trains.

Amtrak did not give a date for when the Viewliner II sleepers will begin revenue service other than it would be “in the coming months.” Nor did it say which trains would get the new sleepers.

The announcement merely said they would be assigned to “trains on the East Coast” and would be the first addition to the Amtrak sleeping car fleet in more than 25 years.

The passenger carrier said sleeping car passengers will begin using upgraded bedding, towels and linens at an unspecified date.

This change will initially be made on the Auto Train that operates between the Washington area and Florida.

Also coming is the completion of renovations to Amfleet II coaches with new seating cushions, carpets, curtains and LED reading lights.

Since 2015 sleeping car passengers on the Silver Star have not received meals as part of their fare as is the case on all other Amtrak overnight trains with sleeper service.

The dining service being inaugurated on the Silver Star on May 1 will be the same as that provided on the Capitol Limited, Cardinal, City of New Orleans, Crescent, Lake Shore Limited and Silver Meteor.

Nos. 91 and 92 will receive a dining car reserved for the exclusive use of sleeping car passengers.

Amtrak said traditional dining service will continue to be offered on the California Zephyr, Coast Starlight, Empire Builder, Southwest Chief, Sunset Limited, Texas Eagle and for sleeping car customers aboard the Auto Train.

Amtrak Offering Sleeper BOGO Sale

October 9, 2019

Amtrak launched a sleeping car flash sale this week, offering a buy one get one deal.

When one person buys sleeping car accommodations a second person can join them for free.

The deal is only available at Amtrak’s website and tickets must be purchased by Oct. 14 for travel between Nov. 11, 2019, and April 8, 2020.

Blackout dates will apply between Nov. 21, 2019, and Dec. 3, 2019; between Dec. 21, 2019, and Dec. 23, 2019; and between Dec. 27, 2019 and Jan. 3, 2020.

Amtrak operates sleeping cars on the Capitol Limited (Chicago-Washington), Lake Shore Limited (Chicago-New York/Boston), Cardinal (Chicago-New York), City of New Orleans (Chicago-New Orleans), Silver Meteor (New York-Miami), California Zephyr (Chicago-San Francisco Bay region), Coast Starlight (Seattle-Los Angeles), Empire Builder (Chicago-Seattle/Portland), Silver Star (New York-Miami), Southwest Chief (Chicago-Los Angeles), Sunset Limited (New Orleans-Los Angeles) and Texas Eagle (Chicago-San Antonio)

When booking travel, passenger would navigate to amtrak.com/roomette-bogo or use the discount code V550 when booking their trip.

The offer is valid for one free companion rail fare traveling in the same roomette, bedroom or family bedroom with the purchase of one regular full adult fare.

The free companion and full fare passengers must travel together in the same room and reserve in the same reservation.

More Amtrak Full-Service Dining Expected to End

July 16, 2019

Amtrak is expected to end full-service dining on all eastern long-distance trains the Rail Passengers Association reported last week.

That means that sleeping car passengers traveling on the New York-Miami Silver Meteor and New York-New Orleans Crescent will be served the same fare that passengers receive on the Capitol Limited and Lake Shore Limited.

In early 2020, Amtrak will also end the practice of providing complimentary dinner to coach passengers aboard the Auto Train between Virginia and Florida.

Instead, coach passengers will be given the option of buying café car fare onboard or purchasing meals from food trucks at terminals in Lorton, Virginia, and Sanford, Florida.

An Amtrak news release said all Auto Train passengers will receive a continental breakfast before their arrival.

Sleeping car passengers will continue to be served in their own dining car with “a new menu and the addition of complementary wine to the dinner service,” the news release said.

A spokesperson told Trains magazine that menus for Auto Train sleeping car passengers are still being worked out.

The Amtrak news release said other enhancements will be made to the Auto Train’s sleeping cars including “upgraded towels and bed linens and other pleasantries in each room.”

Amtrak also said it will expand sleeping-car accommodation availability to meet demand.

It is not clear how the food service changes will affect sleeping car passengers on the Chicago-New York Cardinal.

That train has not had meals prepared on board for several years, but offers a much more expansive menu for sleeping car passengers than is available on the Lake Shore Limited or Capitol Limited.

Since June 2018 sleeping car passengers aboard the Lake Shore and Capitol have received box meals with just one offering being served hot.

One complimentary alcoholic beverage is also provided per passenger per meal.

The meals are served in dedicated cars open only to sleeping car passengers. Passengers also have the option of having the meal delivered to their room.

The range of food items available, though, is limited.

RPA said the changes to food service on eastern trains other than the Auto Train will become effective on Oct. 1, the first day of the 2020 federal budget year. The Auto Train changes take effect on Jan. 15.

Food service provided on western long-distance trains will not be affected by the changes.

The New York-Miami Silver Star has not provided meals to sleeping car passengers since July 1, 2015.

Auto Train coach passengers would no longer have separate dining and lounge/cafe cars and given that Amtrak prohibits passengers from consuming in dining and café cars any food brought board the train that means anything purchased from a food truck will need to be consumed at the passenger’s coach seat.

In its news release, Amtrak said Auto Train coach passengers would be able to buy food and beverages from a cross country café car.

The coming changes drew criticism from RPA President Jim Mathews.
“The problem isn’t the food itself, it’s the way the whole experience is handled,” he said on RPA’s website. “We understand the need to make lighter fare available to match the tastes of many modern travelers. But as it’s currently executed on the Capitol and the Lake Shore, too often food items run short, there aren’t enough hot options, and the presentation is perfunctory and off-putting.”

RPA said that the food service changes are part of a strategy to “improve the financials on these routes.”

Amtrak Offering 2 for 1 Roomette Fares

December 7, 2018

Inside a Viewliner roomette aboard the Lake Shore Limited.

Amtrak is offering a buy one get one free sale on sleeping car roomettes.

The deal is only available at Amtrak.com and runs through Dec. 11 for travel between Jan. 7 and May 23, 2019. There are no blackout dates.

In a news release, Amtrak said the sale allows one person in a group of two to travel for free.

Under normal circumstances, both occupants of a Viewliner or Superliner roomette must each pay for rail fare and share an accommodation charge.

The sale applies to travel aboard the California Zephyr, Capitol Limited, Cardinal, City of New Orleans, Coast Startlight, Crescent, Empire Builder, Lake Shore Limited, Silver Star, Silver Meteor, Southwest Chief, Sunset Limited and Texas Eagle.

The sale does not apply to the Auto Train.

The companion traveling with the customer must stay in the same roomette, and other terms and conditions apply.

To take advantage of the sale, a traveler should begin by clicking on the “Buy One Roomette and Bring a Companion for Free” page of the Amtrak website.

The sale does not show up on the normal reservations page, which is unable to calculate the discount.

Passengers will know they have booked the sale fare if they see a “promo applied” notation below the roomette fare.

Trains magazine reported that it found that the best cost savings are available for multi-night travel because rail fares are yield managed.