Posts Tagged ‘Amtrak multi-ride tickets’

Multi-Ride Tickets Need Travel Confirmation

September 11, 2020

Amtrak passengers who use monthly, 10-ride or six-ride tickets will be required to confirm each of their trips aboard trains that require reservations starting Sept. 14.

Amtrak said the program, known as Amtrak RideReserve, will require multi-ride passengers to notify the carrier of their intent to ride on Amtrak.com, the Amtrak app or with an Amtrak agent before boarding.

In a service advisory, Amtrak said the program enable it to better enforce physical distancing, ensure a seat onboard for each passenger, and account for every passenger traveling with a multi-ride ticket prior to boarding.

Amtrak said multi-ride ticket passengers will be notified via email, text and push travel notifications like gate and track notifications, delay notifications, schedule changes and disruption notices.

The program also applies to Amtrak Thruway bus services.

Confirmation may be made up to 14 days before travel and as late as the scheduled departure through Amtrak.com or the Amtrak app, or until actual departure via an Amtrak agent.

Up to two confirmations per travel day are allowed, once in each direction.

Confirmations must be made between the origin and destination selected while purchasing the pass and are not available on sold out trains.

Rides will continue to be deducted from multi-ride ticket when a ticket is scanned onboard.

Amtrak RideReserve confirmations do not deduct rides from multi-ride tickets for passengers with a disability, those who want to upgrade and those who want to carry on additional items will continue to book a reservation through an agent.

RideReserve confirmations may be canceled through Amtrak.com, the Amtrak app or an Amtrak agent until actual departure without penalty.

Current multi-ride ticket refund rules will continue to apply.

The advisory noted that 100ride tickets are no longer transferable on the Heartland Flyer and Amtrak Cascades

Pacific Surfliner Ticket Policy Changes

February 20, 2018

Amtrak has changed its policy governing the use of 10-ride tickets on Pacific Surfliner trains. The validity period for 10-ride ticket for the Pacific Surfliners will be extended from 45 days to 60 days.

The change will apply to 10-ride tickets issued on or after Feb. 15, 2018, for travel on or after March 1, 2018. Tickets issued prior to Feb. 15 will retain the 45-day validity period.

In an unrelated development involving the Pacific Surfliner route, Amtrak said that it has partnered with Disneyland® Resort to offer special, limited-time savings for Southern California Residents on train travel and theme park admission through May 21, 2018.

Anaheim Resort Transportation provides a connection from the train station to Disneyland from the Anaheim Regional Transportation Intermodal Center.

Passengers should board ART Route 15 located at Bus Bay No. 12 for a ride to the theme park. The ride is free with a valid train ticket. Participants can travel to ARTIC by train from points throughout Southern California, including San Diego, Orange County, Los Angeles, Ventura, Santa Barbara and San Luis Obispo.

For each adult ticket purchased, one free children’s ticket can be issued for those ages 2-12. To redeem, select one “Adult” and one “Child” as your passenger types, and enter promo code V231.

Carolinian Multi-Ride Restrictions Remain in NEC

July 12, 2017

Amtrak advises that its multi-ride ticket restrictions for Train No. 79, the Carolinian, remain in effect.

The carrier made the announcement because Train 79 departs New York Penn Station at 7:25 a.m. and Northeast Regional Train 183, which departs New York at 7:05 a.m. has been cancelled through Sept. 1.

Amtrak said in a service advisory that additional seating has been provided on select Northeast Corridor trains for multi-ride tickets holders.

Passengers are urged to contact Amtrak for other schedule options.

Multi-Ride Tickets are available for travel on many routes, but restrictions vary by route, destination and time of day. Multi-ride tickets may not be used on long-distance trains, certain segments of short-distance trains or Acela Express trains.

Multi-Ride Ticket Limits Extended in Missouri

August 16, 2016

The 10-ride ticket policy for travel on the St. Louis-Kansas City Missouri River Runner service has been changed to allow passengers a longer period of time to use their tickets.

Amtrak Missouri River RunnerA 10-ride ticket purchased on or after Aug. 15 will be valid for 180 days, which is triple the limit of previous tickets.

All multi-ride Tickets are refundable and exchangeable prior to first use, but they are not transferable.

These tickets can be purchased at Amtrak.com, using Amtrak’s mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245).