Posts Tagged ‘Amtrak delays’

Empire Builder Subject to Delay

May 7, 2018

Track work being performed by Canadian Pacific in Wisconsin is expected to delay the Empire Builder through Oct. 3.

Train No. 8 will be held up to 60 minutes between Winona and La Crosse, departing no earlier than 11:47 a.m.

Train No. 8 will operate on a later schedule through to Chicago and passengers are advised to check Amtrak.com for the latest schedule times.

In a service advisory said that although delays of up to an hour are expected, the delay could be less at individual stations because trains can make up time.

The advisory recommended that passengers check the status of their train at Amtrak.com, with Amtrak mobile apps, speaking with station personnel or calling 800-USA-RAIL (800-872-7245).

Amtrak also offers text or email delay alerts when booking a reservation.

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Amtrak Takes Host Railroads to School

March 26, 2018

Amtrak has launched a quarterly “report card” on its website that evaluates the delays that it incurs on the tracks of its host railroads.  In the first report card, Amtrak said most delays are due to freight trains interference.

The implication is that such delays violate a federal law that gives Amtrak passenger trains preference over freight trains. However, the law has some exceptions.

Amtrak assigned letter grades to six Class 1 railroads that were based on delays per 10,000 train miles.

Amtrak defines that as the number of minutes of host-responsible delay, divided by the number of Amtrak train miles operated over that host railroad, times 10,000.

Canadian Pacific received the only A on the report card. Other railroad grades included a B+ for BNSF, a B- for Union Pacific and a C for CSX. Norfolk Southern and Canadian National both “flunked” by receiving grades of F.

Following are some Amtrak comments regarding hosts railroad performances on specific routes:

• 97 percent of passengers on Hiawatha Service between Chicago and Milwaukee arrived at their destinations on time. Ninety percent of trips experienced no freight train interference.

• 90 percent of passengers on Carl Sandberg/Illinois Zephyr service arrived on time with less than 4 minutes of delay by BNSF freight trains.

• More than 57 percent of passengers arrived late abroad the Coast Starlight. On an average trip on this route, passengers experienced four separate instances of delay caused by UP freight trains, accounting for 48 minutes of delay on average.

• 50 percent of passengers traveling on the Cardinal arrived late by an average of 1 hour and 27 minutes. On 85 percent of trips, the Cardinal’s 350 passengers are delayed by CSX freight trains.

• Over 67 percent of passengers arrived late at their destinations while traveling on the Crescent. The typical Amtrak train, carrying 350 passengers, is delayed over 1 hour and 40 minutes due to NS freight trains. Many Amtrak trains wait as long as 3 hours and 12 minutes for NS freight trains using this route.

• More than 200,000 passengers arrived late at their destinations on the Illini and Saluki, which operate between Chicago and Carbondale, Illinois. Amtrak trains were delayed by CN freight trains on nearly 90 percent of their trips.

Snow, Ice Pile Delay Wolverine Service Train

February 14, 2018

An Amtrak Wolverine Service train struck a pile of ice and snow left close to its tracks, damaging the locomotive and delaying passengers for more than four hours during which the train lacked heat and the restrooms were inoperable.

The incident occurred on Monday evening and involved Chicago to Detroit (Pontiac) Train No. 352.

The train struck ice and snow that a local snow plow crew had left close to the rails near Michigan City, Indiana.

A Chicago radio station said some passengers felt sick and one said she feared losing consciousness during the ordeal.

Amtrak spokesman Marc Magliari said the train was forced to stop after striking the snow and ice while Amtrak personnel re-aligned the snow plow on the locomotive.

That task took nearly two-and-a-half-hours and during that time the head-end power to the passenger cars was disconnected.

Magliari said that Amtrak police and managers distributed snacks to passengers during the delay and provided what help they could. Two other Amtrak trains using the route were also delayed.

Amtrak will discuss with the unnamed town involved the need to avoid piling snow next to railroad tracks, Magliari said.

Mechanical Problems Delay Amtrak 29

August 25, 2017

Amtrak’s westbound Capitol Limited arrived nearly five hours late in Cleveland today due to mechanical problems encountered shortly after the train left Washington.

No. 29 departed from Washington and Rockville, Maryland, on time, but got hung up in Harpers Ferry, West Virginia, due to an emergency brake application east of the station in the vicinity of Sandy Hook that the crew was unable to release.

An on-line report said that the culprit was a trailing locomotive, P42DC No. 173, which was dead-heading to the Beech Grove Shops near Indianapolis for a repair.

No. 173 was damaged in a collision at Patrick, South Carolina, between the northbound Silver Star and a truck.

Amtrak mechanical department personnel were called to the scene

The train also had a dead-heading heritage dining car (8532) between the locomotives and baggage car. The other locomotives on train were 196 and 169.

No. 29 arrived in Cleveland at 7:38 a.m., which is 4 hours, 45 minutes off schedule.

CSX Denies Deliberately Delaying Amtrak

August 25, 2017

CSX is denying that it has been short-changing Amtrak trains in favor of its own freight trains.

In a statement, a CSX spokesman said that the railroad “recognizes the important benefits that passenger rail service can provide to the public.”

Spokesman Rob Doolittle said that CSX has a long history of supporting passenger service across its network and that it provides Amtrak preference in accordance with federal law.

But the Lafayette (Indiana) Journal & Courier reported that those comments are at odds with a directive given by a CSX supervisor to dispatchers.

“Give high priority to [freight trains] Q031/Q032,” the supervisor  wrote in an email obtained by the newspaper. “If we are meeting with Amtrak make the delay on Amtrak first. If Amtrak is running down one of these trains go ahead and get to the point Amtrak is seeing the (end of the freight train) before we get them around.”

The Journal & Courier said that Amtrak’s own on-time performance statistics show that delays have become frequent while on CSX.

“We are one of the customers who have been disappointed by CSX’s performance on this and other routes around the country,” Amtrak spokesman Marc Magliari said, making a specific reference to the Chicago-Indianapolis corridor used by Amtrak’s Hoosier State and Cardinal.

“CSX has made a series of operational decisions and dispatching decisions that have not given these trains the priority to which we’re entitled and the reliability that we  expect.”

Magliari said Amtrak has begun tracking how much money it has lost across its network due to CSX’s problems. That includes compensation for displaced passengers, the cost of getting passengers to other train stations to make connections, and additional crew costs.

“There has not been improvement in August thus far [in on-time performance], and there’s only a few days left,” Magliari said.

Amtrak crews will communicate to passengers why delays are occurring. “The proof of the pudding is in the tasting, and we are very transparent about how sweet or sour this pudding is,” Magliari said.

Southwest Chief Subject to Delay Due to Track Work

June 29, 2017

Track work being performed between Albuquerque and Lamy, New Mexico, is expected to delay Amtrak’s Southwest Chief through July 22.

In a service advisory, Amtrak No 3 may encounter delays of up to 2.5 hours at all stations west of Lamy while No. 4 may encounter delays of up to two hours east of Albuquerque.

The service advisory said that alternative transportation may be provided to passengers missing connections to Amtrak trains and Thruway buses at Kansas City, Chicago and Los Angeles.

N.Y. Track Work May Delay Trains by 20 Minutes

April 27, 2015

Amtrak is warning that trains operating in New York State are subject to delay through December due to track work being undertaken between Hudson and Albany-Rensselaer, N.Y.

This include the Chicago-New York Lake Shore Limited and all Empire Service trains. Trains may experience delays of up to 20 minutes in the work zones.

The $163 million project is part of a partnership between the New York State Department of Transportation and Amtrak that includes installation of a fourth track at the Albany-Rensselaer station — the ninth busiest terminal in the Amtrak system.

Amtrak said the additional track will alleviate congestion that results in trains having to wait just outside the station for a track to open during busy times.

A second main line track between Albany-Rensselaer and Schenectady will also be constructed that will eliminate train delays caused by bottlenecks over the 17-mile single-track route.

Also being installed is a new signal system that Amtrak expects will reduce the likelihood of signal outages due to weather.

Capitol Limited Down to 5 Cars, 1 Locomotive

October 22, 2014

The scuttlebutt on railfan chat lists these days is that an Oct. 6 letter from Surface Transportation Board Chairman Daniel Elliott III to NS Chairman Wick Moorman asking for a detailed explanation about what the railroad is doing to improve Amtrak on-time performance is responsible for an improvement in Amtrak timekeeping.

Those who follow the on-time performance of the Capitol Limited and Lake Shore Limited have noted that the hours-long delays have begun to disappear.

The trains are still running late, but in the past week or so the tardiness has been more in the range of two hours or less.

The link between the STB letter and the uptick of on-time performance of the two Amtrak routes serving Northeast Ohio is at best circumstantial.

A number of factors have played a role in improving the fluidity of the NS Chicago Line. Amtrak has also taken steps to protect itself.

One of the steps Amtrak has taken is to alter the practice of having the Capitol Limited and Lake Shore Limited equipment and Toledo-based operating crews make same-day turns in Chicago.

The habitual excessive delays suffered by inbound Nos. 29 and 49 meant that outbound Nos. 30 and 48 were delayed by hours because of the need for crew rest and equipment servicing.

One step has been to scrape together a fourth equipment set for the Capitol that can be sent out regardless of how late the inbound train is that day.

For now, that has meant shortening the consist of the Capitol Limited by removing the Sighterseer lounges in favor of 37000-series diner-lounges.  Half of the car is a full-service diner while the other half serves up lounge car fare.

On one occasion, the makeshift equipment set for the Capitol departed Chicago for Washington, D.C., just nine minutes past its scheduled 6:40 p.m. departure time and passed that day’s inbound No. 29 en route. That No. 30 was staffed by a Chicago-based operating and on-board crew.

Amtrak also has decided to have the Toledo-based crews that bring the Lake Shore Limited nto Chicago to layover there and handle the next day’s outbound Capitol Limited

Inbound Capitol Limited crews are expected to have sufficient rest time to make a same-day turn back to Toledo on the eastbound Lake Shore.

Since these crew and equipment assignments have been implemented, Nos. 30 and 48 have departed Chicago either on-time or less than 10 minutes late every day, something that last occurred back in April.

Another factor has been the opening earlier this month of the Englewood flyover, which separated the NS Chicago Line from Metra’s Rock Island District on the south side of Chicago.

Summer track work on NS has been winding down, meaning that there are fewer segments of single tracking occurring.

NS also has been increasing the number of operating crew members assigned to Chicago Line trains through new hires and transfers from elsewhere in the system.

The Amtrak Capitol Limited “self-help plan” has had pros and cons. Amtrak cut the number of coaches assigned to the Capitol Limited from three to two and eliminated the transition sleeper used by the crew.

Nos. 29 and 30 will continue to carry two sleepers, one of which will be used by the on-board crew. The lower level of one of the coaches will also be used to store checked baggage.

With the Capitol Limited now operating with five cars, Amtrak is assigning one P42 locomotive to the train rather than the customary two.

Amtrak expects to save money on fuel and labor cost due to the reduced number of on-board service employees.

It also means that last-minute travelers might find coach seats and sleeper accommodations aboard the train unavailable.

However, Amtrak only expects to continue using the shortened consists through Nov. 18 eastbound and Nov. 20 westbound.

STB Asks NS for Info on Amtrak Delays

October 14, 2014

The Surface Transportation Board has asked Norfolk Southern to address the on-time woes of Amtrak trains that it hosts in the upper Midwest.

The letter asked NS how it intends to the on-time performance problems of Amtrak passenger trains using NS tracks.

The STB cited serious delays that have occurred on NS, singling out Amtrak’s Chicago-Washington, D.C. Capitol Limited and the Chicago-New York Lake Shore Limited. Also adversely affected have been trains that operate between Chicago and various Michigan cities.

These routes collectively carried 1.5 million passengers in 2013 on 14 daily trains, an average of 294 riders per train.

Ridership had growing on these routes in most years since 2000, but has since stagnated due to the delays.

Federal law states that a host freight railroad that fails to meet an 80 percent on-time performance standard for Amtrak passenger trains in two consecutive quarters may be fined by the STB.

However, the measures used to determine Amtrak’s on-time performance are currently being challenged in court by the railroad industry. The U.S. Supreme Court is expected to hear arguments in that case in December.

The STB letter, sent on Oct. 6, requested the NS provide information pertaining to:

  • The primary causes of delays experienced by Amtrak trains on NS lines.
  • Locations where delays occur most frequently.
  • Measures that NS is taking to improve Amtrak performance, including but not limited to expansion of network capacity and resources, changes to train dispatching protocols and procedures, and modifications of network operating plans.
  • NS’s expectation of when Amtrak service will improve.

The on-time performance of the Capitol Limited and Lake Shore Limited fell to 4 percent and 16 percent, respectively, in August with the average delay per arrival being four hours.

All Aboard Ohio has reported that most of the delays occurred west of Toledo and in areas where track construction was occurring, much of it in Indiana.

The track work includes installing a third main track between Goshen and Elkhart, Ind., and between Porter, Ind., and the Illinois-Indiana border.

Although the Englewood Flyover in Chicago, which has recently been phased into service, separated the NS Chicago Line from an at-grade rail-rail crossing with the Metra Rock Island District, All Aboard Ohio noted that this project was designed in 2010 to address rail traffic levels of four years ago, not the boom in rail traffic which has occurred since.

Of late, the worst of the traffic congestion has been occurring between Toledo and Cleveland.

Amtrak and NS intermodal trains have had to snake their way around lower priority freight trains awaiting fresh crews.

Some observers have contended that the delays have been made worse by errors caused by NS’s new Auto-Router computer-aided dispatching software.

The Ohio passenger advocacy groups contends that all Northern Ohio stations are limited in their ability to process passengers from more than one track, requiring passenger trains to run against the flow of rail traffic half of the time to reach a station platform.

All Aboard Ohio contends that this “slalom” causes up to 80 minutes of delay per day to Amtrak trains and at least as much delay to NS freight traffic.

Amtrak Warns of Delays on 29/30, 48/49

October 6, 2014

Amtrak has finally acknowledged what has been widely known for months. The Capitol Limited and Lake Shore Limited are subject to significant delays en route.

Amtrak posted the notice on its website late last week in the “Service Disruptions” section. The notice is in effect through Jan. 12, 2015, but it remains to be seen if the congestion on Norfolk Southern between Cleveland and Chicago will have been mitigated by then.

The notice said that trains in recent weeks have “have typically encountered delays of more than four hours.”

Amtrak said it will continue to work with Norfolk Southern, CSX and other carriers to restore dependable service along these routes.