Revenue Loss One of Amtrak’s Greatest Challenges

Steep revenue losses caused by the COVID-19 pandemic are confronting Amtrak with one of the greatest challenges it has faced in its 49-year history, the carrier’s Office of Inspector General has concluded.

That assessment came in a biennial report by the office reviewing the passenger railroad’s top performance and management challenges.

The IG said Amtrak must find ways to protect its resources, including how it uses $3.1 billion in currently available cash, and its ability to manage projects after losing a significant number of managers from a voluntary buyout plan.

“This year, the challenge of responding to the COVID-19 pandemic supersedes and permeates the company’s ability to address all other challenges,” the report said in a summary.

However, the IG said Amtrak also has opportunities to imagine a future that takes a fresh, holistic view of its circumstances and the forces that affect it.

The report is available at https://amtrakoig.gov/reading-room-documents/management-challenges/amtrak-top-management-and-performance-challenges-2?utm_campaign=mgmt_challenges&utm_source=pr&utm_medium=email

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