Amtrak Pausing Guest Rewards Deadlines

Amtrak has extended some deadlines for members of its Amtrak rewards frequent traveler program.

An email message sent to members by Amtrak’s Roger Harris, the chief marketing and revenue officer, said that due to the COVID-19 pandemic, the carrier is pausing the expiration dates of coupons that members might have in their accounts to Sept. 25.

It is likewise pausing use it or lose it expiration dates to redeem points that come up in the next few months to Sept. 25.

Harris said Amtrak is evaluating potential adjustments for 2021 tier qualification and will be announcing information about that as details are confirmed.

The notice said that change fees are being waived for new or existing reservations made before May 31 and this includes reservations made with frequent traveler points.

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