Springfield Station Work to Be Completed Soon

A platform construction project at Springfield Union Station in Massachusetts is expected to be completed soon, perhaps in time for the Thanksgiving and Christmas travel periods.

The Springfield Redevelopment Authority, which owns and manages the depot, said the last work to be completed includes installation of an elevator to take passengers to the boarding platforms and completion of work on a pedestrian tunnel to the platforms.

The $11 million state-funded project includes a new ADA compliant high-level platform.

Although the new Platform C has been ready to use for some time, but stairs and elevator have not.

Most of the work on the station was completed in June 2017, but Platform C and the rest of the $103 million refurbishment of the station was not.

An inspection found the original platform was too narrow to meet ADA standards and replacing it was a lengthy process involving coordination among the Massachusetts Department of Transportation, the railroads and the redevelopment authority.

Amtrak moved its ticket office last summer to the main concourse where it is near Greyhound, Peter Pan Bus Lines, a Subway sandwich shop, Dunkin’ Donuts, an auto rental counter and a convenience store.

In an unrelated development, Amtrak released ridership figures showing an increase in patronage on routes serving Springfield.

The New Haven-Springfield route — which operates in tandem with the Connecticut Department of Transportation’s CTrail Hartford Line — had a 26.5 percent increase from 286,477 in fiscal 2018 to 362,442 in the fiscal year that ended Sept. 30.

Ridership of the Vermonter up 1.4 percent from 97,909 to 99,280.

The Lake Shore Limited saw patronage rise 5.9 percent from 337,882 to 357,682.

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