NS Set OR Record in 2018

Norfolk Southern said it reached a record low operating ratio of 65.4 percent in 2018 and also touted its strong revenue growth in its annual report.

The freight carrier said its 2018 milestones included a third consecutive year of improvement in the operating ratio, growth of 9 percent in total railway operating revenue to $11.5 billion; and increased income from railway operations 12 percent to $4 billion, a record.

A statement from CEO James Squares said that NS achieved many things last year including reimagining operations through culture change, reimagining service and growth through the use of advanced technologies and “building a stronger company for our customers, our employees and our shareholders.”

An operating ratio shows what percentage of revenue is used for operations expenses. It is considered to be a measure of efficiency.

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