Volunteers have taken over many of the duties once performance by the Amtrak ticket agent in Lamy, New Mexico.
A report published on the Trains magazine website said that the volunteers greet arriving and departing passengers with luggage carts, help with the shuttle to Santa Fe, New Mexico, and offer a clean waiting room stocked with reading material, snacks, and a station cat.
The latter is Harvey, who is named after Santa Fe Railway restaurateur and hotelier Fred Harvey.
Lamy is served by Amtrak’s Chicago-Los Angeles Southwest Chief.
The station Amtrak uses is owned by the Santa Fe Southern Railway and its CEO Karl Ziebarth told Trains that it views Amtrak service as important for the community’s tourist economy.
The volunteers have been known to go above and beyond the call of duty by going out for pizza for a passenger stranded with children or driving people to Santa Fe who could not be accommodated by the shuttle service.
Tags: Amtrak, Amtrak stations, Amtrak western long-distance trains, Amtrak's Southwest Chief, Lamy New Mexico
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