New Check-in Procedure in Albuquerque

Amtrak has instituted a new check-in and seat assignment process for coach passengers boarding the Southwest Chief in Albuquerque.

There is now a reception desk, located next to the exit door to the platform for coach passengers to check in and receive a seat assignment.

In a service advisory, Amtrak said coach passengers are being directed to have at least one member of their party wait at the reception desk for train arrival.

An Amtrak employee will assign seats based on the train’s availability upon arrival.

Passengers who are on the platform with no boarding pass will be directed back to the station reception desk to receive their assignments.

Sleeping car passengers, as well as anyone seeing off or greeting passengers, will go directly to the platform.

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