Amtrak Claims Closing Huntington Ticket Office Step Toward Increasing Cardinal’s Frequency

Amtrak is attempting to frame the removal of its ticket agent from Huntington, West Virginia, as a move designed to save money so that the Chicago-New York Cardinal might be able to run more frequently than three times a week.

amtrak-cardinalThe last day for the Amtrak ticket agent to work was Wednesday night.

“Every dollar [Amtrak] can retain by taking advantage of technological advances like e-ticketing is a dollar that can go towards giving Huntington daily Amtrak service,” said Amtrak Senior Government Affairs Specialist Charlie Monte Verde in a statement to Trains magazine.

Reiterating what Amtrak personal have said to the news media when ticket agent were removed from other stations, Monte Verde said most tickets are now purchased online or on smart phones.

He described the move to remove the Huntington agent as a business decision.

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