Amtrak Wants to Yank Altoona Ticket Agent

Amtrak wants to remove its station agents from Altoona, Pennsylvania, although a date for that to happen has not yet been disclosed.

Amtrak 4City officials learned of the plans in a telephone call from Amtrak to city Planning Director Lee Slusser.

However, Slusser said the Pennsylvania Department of Transportation must approve the removal of the agent.

An Amtrak spokesman in a subsequent email message said that “Amtrak does not intend to change staffing in Altoona at this time.”

A PennDOT spokesman told the Altoona Mirror that it had no comment and that the agency was not yet aware of any Amtrak plans to end ticket agent service in Altoona.

Amtrak is eyeing providing a caretaker to open the Altoona station a half-hour before train time and keep it open until the train departs.

Altoona is served by the New York-Pittsburgh Pennsylvanian, which PennDOT helps to fund.

Amtrak serves about 26,000 passengers a year in Altoona.


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