Amtrak to Pull Prince, WV, Ticket Agent

Amtrak is removing its ticket agent from the Prince, West Virginia, station, which is served by the tri-weekly Chicago-New York Cardinal.

Although Prince is a village of 116, its station serves as the gateway to Beckley, located 12 miles to the west.

Amtrak 4 “The business model for ticketing has changed; cash sales are down because people are buying online. Printing tickets at stations is also down. Customers are printing travel documents at home or using their computers and smartphones,” said Amtrak spokeswoman Kimberly Woods. “More than seven out of 10 Amtrak tickets are being booked and purchased via the self-service channels.”

The station will have a caretaker who will open and close the station for scheduled arrivals and departures three days a week

The station was built in 1946 by the Chesapeake & Ohio. Amtrak recently finished a $1.5 million renovation of the depot to bring it into compliance with the Americans with Disabilities Act.

The station features large plate glass windows, terrazzo flooring and high ceilings. It was a one-of-a-kind prototype for other stations that were never built to the same specifications.

The Prince station handled 2,925 passengers in 2015.

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One Response to “Amtrak to Pull Prince, WV, Ticket Agent”

  1. Doris Haley Smith Says:

    This station closing prevents baggage to be checked. As a frequent Amtrak rider who has rheumatoid arthritis this changes how I travel. I need assistance with baggage. I usually check two bags and carry one on board. I usually stay one to two months. I have elderly family members in Beckley. Can some one address the baggage issue. Thank you.

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