Amtrak Apologizes To East Lansing Passengers

Amtrak has apologized to passengers left stranded in East Lansing, Mich., last week when the Blue Water to Chicago failed to show up during severe winter weather that prompted the cancellation of several trains.

About 20 would-be passengers were affected and will be offered refunds or credits for future travel.

Making matters worse, neither of the Amtrak agents assigned to the East Lansing station showed up for work that day, with both calling in sick.

Amtrak said it has developed alternate plans to open the station if one or more ticket agents cannot open it as usual.

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